Who We Are
Machu Picchu Viajes Peru is a tour operator agency located in the heart of Cusco, the ancient capital of the Incas. This agency was created in 2003 by local guides who have been working in tourism for more than 10 years. We operate mainly in the Cusco area, where we offer a wide variety of traditional, adventure and other tours. We offer visits to the Machu Picchu sanctuary, tours around the city of Cusco.
MISION
MACHUPICCHU VIAJES PERÚ E.I.R.L. is a solid and responsible tourism company, committed to providing excellent quality tourism services. We rely on timely customer service and human talent committed to the continuous improvement of processes and quality of service.
VISION
To position ourselves in the national and international market and be recognized as a leading company in the tourism sector, based on the quality, warmth, efficiency, professionalism, commitment and innovation of our services.
- We are a work team that reaffirms, through its Quality Management Policy, its firm commitment to its Clients, Collaborators, Suppliers, Partners and the Community.
- We are in a Continuous improvement of all our work processes to be better every day and provide Quality Services.
- We guarantee the full satisfaction of our clients, exceeding their needs and expectations in each service.
- We are productive with an effective and efficient Work Team, suitable and committed to corporate values and objectives.
- we take care of the environmental sensitivity and safety in the provision of all our services, where the environment, health and integrity of our clients and staff is paramount.
INTEGRATED MANAGEMENT SYSTEM POLICY
MACHUPICCHU VIAJES PERU E.I.R.L. is a Travel and Tourism Tour Operator Company that provides Cultural, Ecological and Adventure excursion services in Cusco and Peru.
We are a team that reaffirms through its Quality Management Policy, its firm commitment to its Clients, Collaborators, Suppliers, Partners and the Community; to guarantee, comply with and improve a culture of Sustainability with a view to establishing long-lasting relationships with our clients and workers through the provision of excellent tourist and recreational services, based on the following commitments:
- Continuous improvement of all our work processes to be better every day and provide Quality Services.
- Full satisfaction of our clients, exceeding their needs and expectations in each service.
- Being productive with an efficient and effective Work Team, suitable and committed to corporate values and objectives.
- Environmental sensitivity and Safety in the provision of all our services, where the environment, health and integrity of our clients and staff are paramount.
- Legality in all our activities, complying with applicable regulations and current legislation, operating within the considerations of the Law.
OUR CORPORATE VALUES
Compliance
In our activity this value is reflected in the punctuality, responsibility and quality of everything offered in the different tourist programs.
Respect
Given our activity and cultural diversity, this value translates into respect for the customs, traditions and opinions of all our fellow human beings and visitors.
Commitment
It is generated from the responsibility and satisfaction of human talent, generating beneficial results for our clients and the company.
Quality
It reflects love, vocation and a taste for serving others. It is the affection, cordiality, respect and kindness in dealing with our clients, colleagues, suppliers and other collaborators.
Innovation
It is the efficient application of creativity and is reflected in the design of new tourism products and in the strategies and activities aimed at improving existing ones.
Environmental sensitivity
This involves using good environmental practices that minimize the (negative) environmental impact and thus enjoy nature without polluting it.
Learn a little more about us
Machu Picchu Viajes Peru is a tour operator agency located in the heart of Cusco, the ancient capital of the Incas. This agency was created in 2003 by local guides who have been working in tourism for more than 10 years. We operate mainly in the Cusco area, where we offer a wide variety of traditional, adventure and other tours. We offer visits to the Machu Picchu sanctuary, tours around the city of Cusco.
We are specialists in adventure tours such as the Inca Trail, Salkantay, Inca Jungle, Lares, Choquequirao, Ausangate, etc. For people with a spirit of conservation and defense of the environment, we also have tours and expeditions including a stay in the Manu National Park and Tambopata, also a natural park. We also have tours to the reserve located in Madre de Dios, whose capital is Puerto Maldonado. That is why we invite you to visit and discover Peru, join us and we will be proud to give you the best service so you can return home with an unforgettable experience.
Our office team
Led by Fredy, Kathy, Samuel, Willy, Yolanda, Bryan, Ariana, Sandra, Abel, Yeni, Stefani, who work in the office and are always ready to assist you (in English or Spanish) with detailed information about traveling around Cusco, places to go and see. They will also take care of the transfer work.
PROFESSIONAL STAFF
Fredy Huamán
CEO – manager
Alex Huamán
Sales Executive
Brayan Huamán
Customer Service
Jane Huaraya
Purchasing Executive
Blossom Hamer
Sales Executive
Piero Cáceres
Sales Executive
Soledad Huamán
Operations Executive
Eli Champi
Reservations Executive
Ismael Llancay
Reservations Executive
Bryan Bravo
Graphic Design
Stefani Alata
Community Manager
Luana .E
Marketing Assistant
OUR GUIDES
We are very demanding with our staff and we are fully aware that our team of guides are the best in the region and the country, excellent professionals with many years of experience, all graduates in Tourism, who speak fluent English, French and Italian. They are constantly trained in first aid and rescue seminars and courses and are up to date with the regulations of the Management Unit of the Historic Sanctuary of Machu Picchu.
Sandro Callasa
Tour Guide
Luz Maria Valdivia
Tour Guide
Domingo Pinchi
Tour Guide
Tatiana
Tour Guide
Ramiro de los Rios
Tour Guide
Juan Carlos
Tour Guide
Wilfredo
Tour Guide
Maria Laime
Tour Guide
Ramiro Salazar
Tour Guide
Saul
Tour Guide
OUR TEAM OF COOKS, PORTERS
Our cooks have been effectively trained to prepare different new dishes for our clients that will surprise you as well as the most delicious local meals of our country. Our Quechua-speaking porters and muleteers are in charge of all our camping equipment, who are also responsible for ensuring safe and comfortable campsites.
OUR TRANSPORT SERVICES
Tourist transportation is exclusively for our services, which are completely reliable, comfortable, safe and have all the paperwork in order.
OUR CERTIFICATES AND OFFICIAL AUTHORIZATIONS
Machu Picchu Viajes Peru is legally constituted under the rules and policies of the Peruvian state, we have all the official documents and authorizations among many other additional recognitions acquired over time.
What Our Clients Say In Tripadvisor
Authorized tour operator of the Inca Trail
